Registered medical device with its intended use and clinical controls documented.
Security and compliance
Safe, secure and built for clinical confidence.
CLAI is designed around NHS assurance requirements, controlled data handling and the principle that clinicians remain responsible for every output.
Before EPR submissionReview
Documents, codes and actions remain under clinical oversight before finalisation.
NHS assurance
Clear credentials. Careful language.
CLAI is listed on the NHS England AVT Supplier Registry and maintains the assurance controls required for use in NHS workflows.
Compliant with the Digital Technology Assessment Criteria used by NHS organisations.
Aligned with the Data Security and Protection Toolkit requirements.
Data protection controls designed around the handling of sensitive health information.
Independently assessed protection against common cyber security threats.
Listed on the national self-certified Ambient Voice Technology Supplier Registry.
Security by design
Protection throughout the workflow.
Data handling, retention and access controls are designed into the service rather than added at the end.
Encryption
Sensitive data is encrypted in transit and at rest throughout the active workflow.
UK data residency
Patient information is processed and stored in the United Kingdom.
Controlled retention
Audio is removed after successful transcription and completed sessions are deleted under configured retention controls.
Role-based access
Authentication and organisation-scoped permissions protect access to clinical workflows.
Clinical oversight
Generated documentation, codes and actions are reviewed before submission.
PHI-safe operations
Operational logging is designed to avoid patient health information and support safe monitoring.
Clinical control
AI drafts. Clinicians decide.
CLAI supports documentation and workflow automation; it does not remove professional responsibility. The clinician reviews the letter, coding and follow-up actions, corrects anything required and decides what is submitted.
- Edit transcripts and generated documentation
- Add, remove or replace suggested codes
- Approve appropriate follow-up actions
- Finalise before EPR submission
Capture
The clinical conversation is recorded securely.
Generate
CLAI prepares relevant documents and structured suggestions.
Validate
The clinician checks the outputs against the consultation.
Submit
Only finalised content is written to the connected record.
Security questions
What services need to know.
Is CLAI listed on the NHS England AVT Supplier Registry?
Yes. CLAI Ltd appears on the national self-certified supplier registry. Inclusion supports local procurement and assurance but is not an NHS endorsement.
Where is data hosted?
CLAI provides UK data residency and encrypts sensitive information in transit and at rest.
How long is audio retained?
Audio is deleted after successful transcription. Clinical-session data is removed after completion or under the configured maximum retention period.
Does CLAI submit content automatically?
No. The clinician reviews and finalises the relevant documentation and actions before EPR submission.
Security and assurance
Book a demoBring your clinical safety, IG and IT teams.
We’ll walk through the workflow, controls and assurance information relevant to your organisation.